Frequently Asked Questions

  • Steps for the SAP Appeal Process   

    1) Watch the ADV 300 Video   

    2) Take the ADV 300 Quiz    

    • After completing the test, your test result score must be 90% or better.    
    • Please print out a copy of your results or screenshot your results by using a phone or tablet.    
    • Bring your results to the ADV 300 workshop.                              

    3) Register for an ADV 300 workshop in MyPGCC 

    1. Go to the PGCC website: www.pgcc.edu and click on the MyPGCC link.    
    2. Login to your account (if you do not remember your ID and password, please contact the help desk at (301) 546-0637 / Bladen Hall, Room 106 / email: HelpDesk@pgcc.edu).    
    3. Click on the My Appointment icon     
    4. Click on the Service Tab at the top of screen.    
    5. ADV 300 – SAP will be first item to select from the list – Click on Schedule Appointment.    
    6. The calendar – located in the top left hand corner of the screen – select the months of June or July to choose the desired day and time.      
    7. Once you selected your desired day and time, the appt. will show you how many seats are available.  Click on the Sign Up link.    
    8. The next screen will let you review what you just selected – click on the Next button.    
    9. To confirm the appt., click on Schedule button.  A confirmation will be sent to your PGCC student email 

    4) Complete the SAP Appeal Form 

    5) Print out your unofficial transcript.      

         Under the heading - My Transcript   

    1. Select Unofficial Transcript    
    2. Transcript Type: UG - Undergraduate
    3. Click on the Submit button 
    4. Print the document    

    6) Print out your academic program evaluation   

          Under the heading - My Credit Academic Records  

    1. Select Academic Program Evaluation    
    2. Click on the box next to your program of study     
    3. Click on the submit button    
    4. Print the document.    

     7) A typed letter of explanation.    

    The letter should provide an explanation as to why you failed to meet SAP accompanied and what has changed that will allow you to make SAP at the next evaluation period is required.    

     8) Provide documentation to support your letter of explanation.   

    If there are circumstances around your SAP appeal that can be supported with documentation, it is strongly encouraged that you bring it to your ADV 300 Session.