This course gives child care professionals an introduction to the basic concepts of developing strong communication skills when working in a child care center. Topics include speaking, writing, interpersonal communication strategies, and critical reading techniques, with a focus on communication with parents and coworkers, and communication issues that may arise during a typical child care day. This course satisfies the Maryland State Department Education (MSDE) requirement of nine hours of Communication Skills training for child care teacher, assistant teacher, and director certification. You must attend all class hours and successfully complete class assignments to receive a course certificate.
Continuing Education Level
Continuing Ed - Open Classes