Frequently Asked Questions

  • Steps for the SAP Appeal Process

    1) Watch the  ADV 300 Video  
     2) Take the ADV 300 Quiz   
    • After completing the test, your test result score must be 90% or better.
    • Please print out a copy of your results or screenshot your results by using a phone or tablet.
    • Bring your results to the ADV 300 workshop. 
    3) Register for an ADV 300 workshop in Owl link:  
    • Login to OwlLink 
    • Select Credit Students from the menu.   
    • Select Click here to schedule an appointment with an Advisor.
    • Click Services, Find the 'ADV 300 - SAP' Service and Click Schedule Appointment.
    • Select the Date (from calendar) and Time that works best for you. 
    • Click Sign-up on our designated time and follow the prompts to confirm your spot.
    4) Complete the SAP Appeal Form

    5) Print out your unofficial transcript.   

        Under the heading - My Transcript 

    • Select Unofficial Transcript
    • Transcript Type: UG - Undergraduate
    • Click on the Submit button
    • Print the document
    6) Print out your academic program evaluation 
    • Under the heading - My Credit Academic Records
    • Select Academic Program Evaluation
    • Click on the box next to your program of study 
    • Click on the submit button
    • Print the document.

    7) A typed letter of explanation. 

    • The letter should provide an explanation as to why you failed to meet SAP accompanied and what has changed that will allow you to make SAP at the next evaluation period is required.

    8) Provide documentation to support your letter of explanation.

    • If there are circumstances around your SAP appeal that can be supported with documentation, it is strongly encouraged that you bring it to your ADV 300 Session.














     Where are registration, withdrawal, and refund dates published?

    These dates are published in the college catalog and in the class schedule for each semester. If there is a difference in the dates that are listed in the catalog and the dates listed in the class schedule, use the dates in the class schedule. Sometimes the dates change after the catalog has been printed.

    What is the minimum and maximum number of credit hours a student may carry per semester?

    There is no minimum number of credit hours in which the college requires a student to enroll. Some forms of financial aid require that you enroll for a particular number of credits. To be considered a full-time student, you must be enrolled in at least 12 credits. Developmental courses count as 4 equivalent hours (2 for DLS0011) when determining full time or part time status. Students may register for a maximum of 18 credits without permission of an academic advisor as long as they are in good academic standing.

    Do noncredit developmental courses count towards graduation or in my grade point average (GPA)?

    Developmental courses do not count towards graduation and are not included in your grade point average. Developmental courses are designed to prepare you for "credit level" courses, so you will have a better chance of passing them and reach your goals. Developmental courses do count toward your credit load, which determines whether you are a full-time or part-time student. Satisfactory academic progress in and completion of these courses is required to keep federal financial aid.

    What college catalog do I use to determine my program requirements?

    When a student starts at PGCC, the student may follow that catalog until graduation. If you have been continuously enrolled, you may choose a subsequent catalog to meet graduation requirements. You cannot mix and match catalogs; you must meet all of the requirements in the catalog you choose to use. If you have not been enrolled in the college for more than two years, you must use the current catalog in effect when you return.

    Can I repeat a course in order to improve my grade?

    You may repeat any course (except courses that can be taken multiple times for credit, i.e. PED 1030) in which a grade of a B or lower is earned. The grade of the second attempt replaces the grade of the first attempt in the computation of the GPA, even if the second grade is lower.

    Is there a limit to the number of times I can attempt a course?

    There are limits to the number of times you may attempt a course. You are allowed to attempt a course three times. After the second attempt, you must get permission from the Dean to enroll for a third attempt. All grades count as one attempt including W’s and Q’s.. Financial Aid will only cover two course attempts no matter what the grades were; B, C, D, F, W, Q.

    How do I change my major or demographic information such as my name, address, and phone number?

    To change your major you need to see an advisor and fill out a Change of Curriculum form. In order to determine the remaining courses required, you may check your Academic Program Evaluation on Owl Link. To change demographic information, go to the Admissions and Records Office and ask for the appropriate form. You will need to provide documentation before a name change or change of address will be recorded.