Drawing of warning sign with exclamation point A gas leak is defined as a leak of natural gas, from a pipe or other containment, into any area where the gas should not be present.

If you detect natural gas, fumes or vapors:

  • Call 911 from any landline telephone.
  • Avoid using cell phones as any type of spark could cause an ignition or explosion.
  • Immediately abandon any equipment being used in or near the area - do not shut down a motor vehicle or electrical equipment. Your personal safety should be your first concern.
  • Leave all doors and windows in the area open behind you.
  • Evacuate the area immediately, avoiding the use of elevators unless necessary.
  • Assist those who need help, but carefully consider whether you may put yourself at risk.
  • If you are not able to evacuate, go to an Area for Assisted Rescue.
  • Evacuate to an Assembly Area. If not known, exit the building and find a safe location.
  • Alert authorities to those who may need assistance.
  • Do not re-enter the building until informed by emergency response personnel that it is safe to return.

In these conditions, do not:

  • Use cellular telephones, computers, appliances, elevators or other electronic devices.
  • Touch electrical outlets, switches or doorbells.
  • Smoke, use a lighter, match, or other open flames.
  • Position or operate vehicles or powered equipment.
  • Re-enter the building to open doors or windows.
  • Relight a pilot light or attempt to work on equipment. Qualified personnel will perform that function when it is safe to do so.